Frequently Asked Questions
Everything you need to know before your pup’s first visit, from booking and vaccines to rooms, playtime and the going-home bath.
4.9695 Google reviews
- Open 7 days7:00 am – 5:30 pm
- Over 2 hoursof outdoor play a day
- Almost 3 acresof real grass
- Someone here24 hours a day
Booking & payment
6 questionsHow do I make a reservation?
Book daycare or boarding online on our booking page, or call or text us at (305) 702-0475.
A valid credit card is required to make a reservation. It’s processed through Stripe’s secure, encrypted payment system.
Is my dog’s first day of daycare free?
Yes. New guests get a free day of daycare. Call, text or email us with the date you’d like to visit, and send us your dog’s vaccination records before the visit. Your pup enjoys a full day of supervised, dog park-style play while we get to know each other. Get your free day.
Does my dog need a visit before boarding?
Yes. First-time boarding guests come for an introductory daycare visit before their first overnight stay. It lets us meet your dog and gives you time to ask about playgroups, rooms and the daily routine, so plan it before your travel dates.
Can I tour the ranch before booking?
Yes, please! Tours are by appointment, so call or text us at (305) 702-0475 first. You’ll see the play yards and rooms and can ask our team anything. You can also take our virtual tour.
Do you offer a discount for more than one dog?
Yes. You save $10 on the second dog and on each additional dog, for both boarding and daycare.
What are your rates?
Daycare is $45 for a full day and $35 for a half day. Overnight boarding is $75 for small dogs (under 25 lbs) and $90 for large dogs (over 25 lbs), plus $15 per night on peak season dates. Every daily rate includes over 2 hours of outdoor playtime.
See Pricing & Hours for peak season dates and extras.
Hours & holidays
4 questionsWhat are your hours?
We’re open 7 days a week, 7:00 am to 5:30 pm.
- Daycare: any time between 7:00 am and 5:30 pm
- Boarding check-in: 7:30 am to 5:00 pm
- Boarding checkout: 9:00 am to 5:30 pm
What if I pick up my dog after 12:30 pm?
Boarding checkout after 12:30 pm is charged a discounted daycare rate of $30, and your pup gets the afternoon to play.
How does a half day of daycare work?
A half day of daycare is $35. Outdoor play starts at 8:00 am and 2:30 pm.
Are you open on holidays?
The office is closed for pickup and drop-off on these holidays, but our staff is on site caring for the dogs:
- New Year’s Day
- Presidents’ Day
- Easter Sunday
- Memorial Day
- 4th of July
- Labor Day
- Columbus Day
- Thanksgiving Day
- Christmas Day
Please plan arrivals and pickups around these dates.
Boarding, rooms & meals
6 questionsWhere do dogs sleep?
Every dog has a private barn room of about 32–48 square feet, with a raised bed and fresh water, for meals, naps and overnight sleep. Rooms are separated by see-and-smell-through dividers instead of solid walls, so dogs rest in their own space with their ranch friends close by.
Are the rooms air-conditioned?
We have climate-controlled rooms with open-air evaporative cooling and fans, plus optional A/C rooms. Our optional A/C rooms are fully enclosed rooms in smaller areas, mainly for dogs with special needs, depending on availability.
Please tell us about your dog’s cooling needs before booking, especially for seniors, flat-faced breeds or dogs with medical conditions.
Who is with the dogs overnight?
The ranch is our home. The owner and another family live on the ranch, so someone is here 24 hours a day. Staff can view cameras and personally check every room at 8:00 pm and 11:00 pm.
Can dogs from the same family share a room?
Yes, when you ask for it. Tell us when booking whether you’d like them together or in separate rooms. Meals are still served individually.
What does my dog eat at the ranch?
Please bring your dog’s usual food. It’s healthiest for them to stay on what they eat at home.
- Pack individual AM and PM portions of dry food for the first week, in bags, not bins.
- Pack wet, canned or refrigerated food separately.
- Bring at least 1½ times the usual amount; active dogs get hungrier. Puppies under 2 may need more.
- For stays over a week, add a separate container for the remaining days.
We can’t accommodate raw-meat diets. If you can’t bring food, ranch-provided food is $5 per meal.
What should I pack for boarding?
Just your dog’s food and any medication in its original container with clear directions. We provide bedding and toys, so beds, blankets and toys aren’t needed. Ask us before bringing a special comfort item.
Daycare & play
8 questionsHow much playtime will my dog get?
Over 2 hours of outdoor play a day, in morning and afternoon sessions, across 6 play areas on almost 3 acres of real grass. We adjust it for Miami weather and each dog’s needs.
How are dogs grouped?
By size and temperament, always supervised. We have separate areas for small and big dogs, plus senior and special-needs areas. We screen every dog first and don’t accept aggressive dogs.
What does a typical day look like?
A guide, not a fixed timetable; weather and each group can change it.
- 7:00 amMorning potty break
- 7:30 amBreakfast
- 8:00–10:30 amMorning playtime
- 10:30 am–1:30 pmMidday nap
- 2:00 pmLunch
- 2:00–4:00 pmAfternoon playtime
- 5:00 pmThird meal
- 5:30 pmEnd-of-day potty break
- 6:00 pmBedtime
- 8:00 and 11:00 pmPersonal room checks
Is the grass real?
Yes. Every play area is natural grass with shade trees. We never use artificial turf.
How do dogs stay cool on hot days?
Sprinklers and misters, shade trees and plenty of fresh water. Your pup can splash, run through the water or simply enjoy a refreshing sprinkle. On very hot days, play gets shorter and gentler and dogs rest inside during the hottest hours.
What happens during thunderstorms?
We track lightning with a nearby audible alarm and the WeatherBug Lightning Alert. When lightning is within 10 miles, everyone comes inside, with calming music on. If storms worry your dog, tell us before the stay.
My dog is shy. Will they be okay?
Many shy dogs, and dogs with separation anxiety, go home happy and playful. We let them take it slowly, find companions who suit them and adjust the group if a dog seems stressed. The introductory visit is the perfect start.
Will I get photos of my dog?
We send photos to owners by text or email. Caring for the dogs comes first, so we can’t promise a photo of every dog every day.
Health & safety
5 questionsWhat vaccinations are required?
- Rabies
- Distemper (DAPPVL)
- Bordetella
Please give Bordetella at least a couple of weeks before the visit, since some dogs show mild symptoms right after the shot. Please send your dog’s vaccination records before the first visit, and again any time your dog gets updated vaccines, so the records stay current. You or your veterinarian can email them to info@dogduderanchmiami.com.
Flea and tick prevention is required. Flea and tick collars aren’t allowed while your dog is at the ranch, so we recommend a monthly drop or pill treatment.
Does my dog need to be spayed or neutered?
Dogs over 12 months old that aren’t spayed or neutered have a $10 fee per night.
Can you give my dog medication?
Yes, our team can give most oral and topical medications. Discuss them before booking and bring each one in its original container with clear directions.
Do you care for seniors and dogs with special needs?
Yes. We have senior and special-needs areas with calmer play and hands-on care. Share exercise limits, mobility needs, medication timing and cooling needs before booking so we can confirm the right care.
What if my dog gets a scrape while playing?
Dogs play with their paws and mouths, and teeth and nails occasionally leave a mark. Our wranglers watch the dogs like lifeguards at the beach, every dog gets a nose-to-tail check before the day ends, and emergency procedures are in place and practiced.
If a dog needs a vet, we seek care and contact you or your emergency contact right away. Just as a school doesn’t pay a child’s medical bills, Dog Dude Ranch does not pay veterinary charges for these situations.
Baths & grooming
2 questionsIs a going-home bath required?
Yes. The going-home bath is required. It is $35, plus $10 for large dogs over 25 lbs.
| Short hair | Long hair | |
|---|---|---|
| Small (under 25 lbs) | $35 | $45 |
| Large (over 25 lbs) | $45 | $55 |
Do you offer grooming?
Grooming by mobile groomer: we can call a mobile groomer for your dog during the stay. Pricing is set by the groomer.
Transportation
2 questionsDo you offer pickup and drop-off?
Yes, for daycare and boarding guests, Monday to Friday, 7:00 to 11:00 am. For daycare, rides run on weekday mornings only, and you pick your dog up at the ranch at the end of the day. We’ll confirm that your address is in our service area. Space on each route is limited, so reserve the ride when you book. About transportation.
How should my dog be ready for the ride?
Please have your dog in a comfortable harness, not just a collar; our safety system fastens to the harness. Make sure we have current feeding instructions, medications and notes, and tell us if car rides are hard for your dog.
About the ranch
2 questionsHow long has the ranch been around?
The ranch opened in 1987 and became exclusively a dog resort and retreat in 2010. It’s a family home on almost 3 fenced acres in Miami’s Horse Country.
Where are you located?
6305 SW 120 Avenue, Miami, Florida 33183, about 20 minutes from Miami International Airport. Get directions.
Helpful guides
4 questionsWhat should I ask when comparing dog care?
Ask every place the same questions:
- Is the play area natural grass or artificial turf? How are shade and heat handled?
- How are dogs matched and supervised, and what happens if a dog needs a break?
- How much of the day is play, rest and potty time?
- Where will my dog eat and sleep? Can they see their neighbors, or are they behind a wall?
- How are rooms cooled and ventilated?
- Who is on the property overnight?
- How are rooms cleaned, and how are food and medication instructions handled?
- What is the full cost, and how do arrival and pickup work?
How can I read my dog’s body language?
Look at the whole dog and the situation:
- A loose body and relaxed movement usually mean comfort.
- A lowered posture, tucked tail or moving away can mean unease.
- A wagging tail alone doesn’t mean a dog is happy.
- Let a worried dog keep some distance instead of forcing a greeting.
These are general tips, not a diagnosis. Tell us what you notice when your dog feels unsure.
How do you keep the ranch clean?
- Rooms, beds, walls, aisles and floors are cleaned and sanitized twice a day.
- We pressure-wash into corners and crevices instead of a quick surface wipe.
- We use Wysiwash, a sanitizer made for animal-care settings.
Tell us about any skin sensitivities before arrival, and ask us if you’d like more detail about our routine.
What should I expect after my dog comes home?
- Most dogs come home happy and tired, and stay relaxed for a day or two.
- A lighter appetite during that time is normal.
- Unusual tiredness, a poor appetite that lasts, pain or other symptoms aren’t just being tired: call your veterinarian and let us know.
- We’re glad to share what we noticed during the stay.
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We’re happy to help
Call or text our team, send us an email, or come see the ranch in person (by appointment).
Ready for your pup’s ranch vacation?
Book daycare or boarding online in a few minutes. New guests get a free day of daycare.

Frequently Asked Questions
The Ultimate Vacation for your Pup!
Parties in the park. Sleepovers. Playing hide and seek. Ball games. Gymnastics.
Wide open spaces. No rules – Just right!
Well, it’s almost like that for the dudes at the ranch. We also do have rules. But it’s better, much better than a dog park! Unlike a park, we screen all dogs who come. No tough guys or girls allowed! At the park many dog owners stop to chat while their dogs go unsupervised. We have specially trained “wranglers” watching and playing with our dogs, already separated into smaller safe playgroups. Fresh clean water, a regular program to control any little pests, safety checks, immunization checks and emergency procedures… You get the idea!
But wait! The world isn’t perfect. Just like children at the playground, occasional falls and scrapes, insect bites, lost interest in eating, upset stomachs and even catching colds, although rare, occasionally do happen. Some illnesses or injuries may go unnoticed and some signs of illness may occur after your pet arrives home.
So here are a few items that you need to consider while you decide to leave your dog with us in this “cageless” open environment.
Note: Just as when a child gets a scratch or catches a cold at school and the school does not pay for the medical care, please understand that DDR does NOT pay for veterinary charges associated with any of these situations. It is beyond our control to absolutely prevent every condition in cagefree boarding/daycare setting.
Dog Dude Ranch Dog Care Guide
Boarding and daycare in Miami
A good stay starts with knowing what your dog needs and how their care will work. This guide explains boarding and daycare at Dog Dude Ranch in Miami, from supervised group play and comfortable rest rooms to first visits, food, health needs and getting here.
The Ranch is our home, on almost 3 fully fenced acres in Miami Horse Country. Six play parks, natural grass, trees, shade and room to explore are central to the experience. Dogs enjoy supervised, dog park-style group play, then return to their rooms for meals, rest and overnight sleep. Standard rooms are open-air with evaporative cooling and fans; a limited number of air-conditioned rooms serve dogs with special needs, subject to suitability and availability.
Start with the topic that matters most to your dog. Tell us about their favorite activities, daily routine, experience around other dogs and anything they find difficult. We can discuss a suitable introduction before you make plans.
Explore the guide
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Choosing boarding and daycare Important questions to ask when choosing where to go.
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Playgroups and social comfort Understand matching and signs of comfort.
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A day at the Ranch Learn about play, rest, checks and cleaning.
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Private rooms and Miami weather See how room design and cooling work.
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Preparing for a first visit Plan the introduction and pack clearly.
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Meals medication and health needs Prepare instructions and discuss care requirements.
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Transportation and booking questions Arrange rides and confirm your reservation details.
A note about health and behavior
This guide explains Ranch services and offers general educational information. It does not replace individual advice from your veterinarian or a qualified behavior professional. Please discuss health, medication and special accommodation needs before booking.
Choosing boarding and daycare
Choose care around your dog’s favorite activities and settings. The space, the other dogs, personal attention and the opportunity to rest all deserve a closer look.
How do boarding and daycare differ
Daycare is a daytime visit; boarding includes an overnight stay. At Dog Dude Ranch, both include supervised group play in the daily rate, with rooms for meals and quiet rest. Boarding guests also sleep in their rooms overnight.
Choose around the time you need covered and your dog’s experience away from home. Tell us whether you are planning regular daycare, a short trip or a longer stay so we can discuss the best introduction.
What makes the Ranch setting so great and unique
Dog Dude Ranch is a family-run home and property on almost 3 fully fenced acres in Miami Horse Country. Dogs have natural grass, mature trees, shade and room to move, with six play parks and water activities. Priscilla Bakes and her family originally bred and showed horses; looking after friends’ and relatives’ dogs later grew into the Ranch’s dog-care business. Our goal is to let dogs be dogs: socializing with friends, exploring, playing and relaxing at their own pace under staff supervision.
The owner and team members live on the property, with someone on site 24 hours a day, seven days a week. Dogs receive affection and individual attention as part of their stay, not just activity time. Barn rooms provide space for feeding, naps and overnight rest, with neighboring dogs within sight and smell.
How can I tell whether group care suits my dog
Dogs are social beings, and when they are not with you, the vast majority prefer to be with others than alone. You may be their familiar pack at home; at the Ranch, we help them ease into a new environment and get to know suitable companions. Some seek out play, some prefer a quieter friend and others like to watch before joining in.
Our introductory daycare visit helps us get to know a new boarding guest. Share examples of how your dog responds to unfamiliar dogs, busy play and being away from home. A dog can feel differently in a new group than with a favorite friend. Use the visit to discuss what the team observes and whether this setting suits your dog’s needs.
Which dogs can join group play
We screen dogs before they join the Ranch’s group environment and do not accept aggressive dogs. We welcome a range of breeds and sizes, but suitability is individual rather than automatic. Size, age, temperament and personality help us match companions, including separate spaces for very small and very large dogs.
Tell us about behavior around dogs and people, any handling concerns and past incidents, even if they happened in a different setting. Honest detail helps us assess an appropriate care arrangement.
What should I ask when comparing dog care providers
Give each provider the same information about your dog so you can compare the care they can actually offer. Ask:
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Is the play surface natural grass or artificial turf, and how are shade, heat and cleanliness managed?
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How are dogs introduced, matched and supervised? What happens if a dog needs a quieter group or a break?
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How often do dogs go outside, and how much of the day is play, potty time or rest?
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Where will my dog eat and sleep? Can they see neighboring dogs while remaining safely separated so they don’t feel isolated or alone, or is there a wall separating them?
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How are rooms cooled with fresh air circulation to reduce germ spread or is it indoor airconditioned without fresh ventilation?
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Who is on the property overnight, and what checks and emergency arrangements are in place?
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How and how often are rooms cleaned, individual health observations recorded, and food or medication instructions handled?
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What are the full costs, arrival and pickup arrangements, and cancellation terms for my dates?
Related: Boarding and daycare | What makes us different | Get started | Back to the guide
A day at the Ranch
Our guests enjoy a balanced mix of playtime, rest, meals and affection under the watchful care of our team. Safety, comfort and fun guide how we adjust the day for each group.
What does a typical day look like
The day includes four outdoor outings across morning and afternoon play sessions and dedicated potty breaks. Dogs return to their rooms for meals, naps and bedtime. The sequence below is a guide, not a guaranteed timetable; weather, the group and individual care needs can change the day.
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7 AM - Morning potty break
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7:30 AM - Breakfast
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8–10:30 AM - Morning playtime sessions
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10:30 AM–1:30 PM - Midday nap
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2 PM - Lunch
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2–4 PM - Afternoon playtime sessions
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5 PM - Third meal
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5:30 PM - End-of-day potty break
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6 PM - Bedtime
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8 PM and 11 PM - Personal room checks
How much outdoor play will my dog get
In short, your pup will enjoy over 2 hours of outdoor dog park playtime each day to relax, run around or do whatever makes him happy. Of course, this will be adjusted for weather and individual needs. Dogs have scheduled morning and afternoon play, with time to run, explore, socialize or relax in the shade. Playtime is balanced with rest, meals and potty breaks. Ask the team about the current daily play schedule for your dog; outdoor activity is adjusted for Miami weather and individual needs.
Who is on the property overnight
The Ranch is our home, and team members live on the property, so someone is with them 24/7 every single day. Staff can view cameras and personally perform room checks at 8 PM and 11 PM. Raised beds keep dogs off the floor if they need to use the bathroom in their rooms overnight.
Tell us before booking if your dog needs a particular overnight care arrangement for health reasons.
How do you check each dog every day
We give dogs daily hands-on nose-to-tail checks and pay attention to their comfort, appetite and behavior. Share anything the team should watch for, including mobility changes, handling sensitivities or an existing care plan. These observations are part of daily care, not a substitute for a veterinary examination.
How are the rooms and facilities cleaned
We clean and sanitize the rooms, beds, walls, aisles and floors twice each day using our pressure-wash process and Wysiwash sanitation products. The process reaches corners and crevices rather than relying on a quick surface wipe. According to the manufacturer, it kills viruses and bacteria, deodorizes odors and neutralizes mold, with effectiveness against Parvovirus, Feline Calicivirus and Feline Panleukopenia. Its EPA-registered formula is designed for animal-care environments when used as directed, including removing animals during treatment and allowing treated areas to dry before they return.
The label requires these safety precautions alongside the product’s stated benefits. Wysiwash information · EPA label
Please tell us about relevant skin sensitivities or other care concerns before arrival. Ask the team if you would like more detail about the cleaning routine or the products used in your dog’s accommodation.
Related: What makes us different | Boarding and daycare | Contact the Ranch | Back to the guide
Playgroups and social comfort
A useful conversation about group play goes beyond whether a dog likes other dogs. Size, temperament, energy level and the way a dog responds in the moment all matter.
How are playgroups matched at Dog Dude Ranch
We match playgroups with size and temperament in mind and supervise the dogs during group play. Tell us how your dog likes to play, their energy level and their experience with other dogs. Include situations that have caused tension or discomfort.
Specific details are useful: “She enjoys chase with dogs her size but avoids wrestling” tells us more than “She is friendly.” After the introductory visit, ask what the team noticed about your dog’s play preferences.
What if my dog is shy or overwhelmed by other dogs
For shy dogs, we let them take it slowly while we gently help them build comfort and confidence. It is rewarding to watch a dog who once hung back begin to enjoy new friends. We do not expect every dog to become the party leader, and settling in takes a different amount of time for each dog.
While in the play groups, we are watching the dogs even for signs of anxiety. If a dog seems stressed by the group, we adjust the playgroup toward companions and energy levels that are a better fit and give the dog support and space. Tell us what you notice when your dog feels unsure and what has helped in previous boarding or daycare visits.
What can relaxed or worried body language look like
General dog-care guidance: read the whole dog and the situation. A loose body and relaxed movement can indicate comfort. A lowered posture, tucked tail or attempts to move away can signal unease. A wagging tail alone does not tell you that a dog is happy.
Individual dogs differ. Notice changes from your dog’s usual behavior. Let a worried dog create distance rather than forcing a greeting. These observations help describe a moment; they do not diagnose a behavioral or medical problem.
Further reading: Dogs Trust guide to dog body language; RSPCA guide to understanding dog behaviour
Does my dog have to play constantly
Not at all. It is whatever your dog likes and prefers. Dog park-style play means outdoor group activity with room to move and interact under staff supervision. Some dogs enjoy running with friends; others prefer exploring or a relaxed break under a shady tree. We make room for different speeds and balance activity with meals, quiet rest and potty breaks.
Tell us how your dog usually settles after activity. Understanding both play style and rest habits helps us get to know them.
Will my dog have company when it is time to rest
Having a private room at Dog Dude Ranch does not mean being isolated like it does at other facilities. We work to help dogs find compatible friends and suitable companions, so while they are in their own private rooms, they remain within sight and next to but safely separated from those friends. Dogs in neighboring rooms can also see, smell and sense one another through the room dividers. The aim is comfortable rest with familiar company nearby.
Every dog has their own private room for meals, naps and overnight rest. Dogs share a room only when they belong to the same family and their family requests it. Dividers, not walls, separate each room while allowing dogs to see and smell their neighboring ranch buddies, so they can enjoy their own space without feeling isolated.
Related: Boarding and daycare | Get started | Back to the guide
Private Rooms and Miami Weather
Room design matters as much as play space. Here is how meals, rest and overnight accommodation fit into a Ranch stay, including the important cooling details.
Where do dogs sleep and rest
Overnight guests rest in spacious barn rooms of approximately 32–48 square feet, with raised beds and fresh water. The rooms are used for meals, naps, quiet time and overnight sleep. Neighboring rooms are divided by see-and-smell-through fencing rather than solid walls. Dogs in separate rooms can stay aware of their friends while the room divider keeps their sleeping spaces apart.
Private does not mean isolated. Dogs can enjoy personal space and the familiar presence of nearby companions; dogs share a room only when they belong to the same family and their family requests it. Even at rest, their Ranch friends are close by. Tell us about sleeping habits, mobility needs or difficulty settling near other dogs so we can discuss suitable accommodation.
Are all the rooms air conditioned
Our standard rooms are open-air, cooled by evaporative cooling, misters, hallway fans and individual room fans. The main barn’s design supports continuous fresh-air movement and complements the Ranch’s indoor and outdoor lifestyle for the health of the dogs. These rooms are not fully enclosed and do not use refrigerated air conditioning very deliberately as was recommended by our veterinarians when we opened the ranch for dog care.
We also have a limited number of fully enclosed, air-conditioned rooms in smaller areas, primarily for dogs with special needs. Depending on the individual dog and availability, these may accommodate certain seniors, flat-faced breeds or dogs with medical conditions that require additional cooling.
Please discuss your dog’s cooling requirements with us before booking so we can determine whether suitable accommodation is available. Your veterinarian can advise on any specific medical needs.
No cooling or ventilation system can guarantee that germs will not spread. Our cooling arrangements work alongside our cleaning procedures and daily care practices to support each dog’s comfort and well-being.
How do you adjust the day when Miami gets hot
On especially hot days, outdoor play becomes shorter and gentler, shade is emphasized, and water and sprinkler activities increase. Dogs spend more time resting inside during the hottest part of the day. Our team adjusts the balance of activity and rest to the conditions and the dogs in our care.
Our goal is to let dogs enjoy grass, trees, fresh air, water and appropriate exercise while keeping their individual comfort in view. If your dog has a medical requirement for air conditioning, please arrange the appropriate accommodation before booking. Tell us about heat sensitivity, breathing concerns or veterinary restrictions in advance.
Do you have a pool
Instead of a pool, we prefer and use sprinklers as a healthy and safe option to give dogs a fun, refreshing way to cool off on hot Miami days. Your pup can splash, run through the water or simply enjoy a refreshing sprinkle without needing to swim.
This avoids a communal pool where dogs share the same swimming water. Pools require careful cleaning and disinfection to control germs, and chlorine can irritate some dogs’ skin. Sprinklers let us offer enjoyable water play without a shared swimming pool or its chemical treatments.
Water play is one part of keeping our ranch guests comfortable, alongside shady trees, fresh drinking water, rest breaks and adjustments for the weather and each dog’s needs. The goal is happy dogs enjoying the outdoors at their own pace.
What happens during thunderstorms
We carefully monitor Miami’s weather using our nearby school audible alarm and the WeatherBug Lightning Alert. While dogs enjoy playing in a light sprinkle with no lightning or thunder nearby, as soon as lightning is within 10 miles, we transition to indoor time. We use calming music to help keep the atmosphere calm and relaxed. For dogs with noise sensitivities, please discuss an individualized comfort plan with us before boarding. Any medication or calming product must be reviewed in advance, with clear owner authorization and the dog’s veterinarian’s directions where appropriate. Tell us if thunder or loud noises worry your dog, what their reaction looks like and whether your veterinarian has prescribed a care plan. Discuss any agreed medication before the stay so the team has clear directions.
Can dogs from the same household stay together
Dogs from the same family can share accommodation when their family requests it. Tell us your preference when booking, including whether you would prefer separate rooms, and confirm the arrangement before the stay.
Share differences in meal instructions, activity needs or rest habits. Mention food guarding or times your dogs should be apart, even if they usually enjoy each other’s company. Meals are managed individually.
Related: Boarding and daycare | Contact the Ranch | Back to the guide
Preparing for a first visit
A little preparation makes the handoff clearer. Arrange the introductory visit, keep care instructions simple and make sure the team has the information that matters.
How do I start planning a first boarding stay
Arrange a complimentary introductory daycare visit before your dog’s first boarding stay. The visit lets us meet your dog and gives you a chance to ask about playgroups, rooms and the daily routine. Confirm the visit’s length and scheduling with the team.
Start before your travel date so there is time to review fit, vaccination records and special care requirements. First-time boarding guests complete this introduction before their overnight stay.
What should I pack for boarding
Bring your dog’s usual food and any agreed medication. We provide bedding and toys, so personal beds, blankets and toys are not needed. Ask before bringing a special comfort item. For a stay longer than a week, pack the first week’s meals separately; additional food for the remaining days may come in a separate container to replenish the kitchen supply.
Use this packing and check-in checklist:
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If your dog’s vaccination records have recently been updated, or this is your first visit, send current records before the visit.
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Label and pre-portion the first week of meals; separate wet or refrigerated food.
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Bring agreed medication in original containers with clear directions.
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Confirm arrival, pickup, emergency contacts and any changes to the care plan.
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For Ranch transportation, have your dog in a comfortable harness rather than only a collar.


